SHIPPING INFORMATION

March & April 2020 Orders:

Please note that due to current circumstances your order may be delayed during this time.

Give us a call at 1-888-534-6437 or email us at leinielodge@leinenkugels.com for any issues or concerns. We apologize for any inconvenience & hope you are enjoying a Leinie's at home!

Shipping Policy:

All orders normally ship within 2 business days after the order is received to be processed.

If there is a delay with your order you will be notified by email and/or phone. Please verify that your email and phone are correct at the time the order is placed. Temporarily out-of-stock items may require up to eight weeks to fulfill.

UPS Rates:

UPS is our preferred shipping partner. Shipping fees are based on UPS rates and are subject to change due to weight and/or number of packages. Orders are shipped UPS Ground unless otherwise requested. Therefore, please allow 2 to 6 business days for delivery.

UPS requires a physical address for delivery. If you have a P.O. Box you must provide a phone number where you can be reached.

Next Day and 2nd Day Air Shipping:

Orders placed after 9:00 a.m. CST will be shipped the next business day. Please select your shipping choice in the drop down list when you check out. Customers wishing to ship their order Next Day or 2nd Day will incur additional charges. Standard shipping rates do NOT reflect Next Day and 2nd Day Air rates.

Shipping to Alaska & Hawaii:

Shipping charge is standard shipping fee and it does NOT include additional fees for over sized packages, multiple packages, or weight. Please call us at 888-534-6437 for a shipping quote.

International Shipping:

We currently do not ship internationally. Please note that our prices do not include any customs, tariffs, taxes, duties or similar fees that may be assessed as a result of the purchase. Any and all such fees are the customer's responsibility. If you are interested in shipping internationally please call us at 1-888-534-6437 for a shipping quote.

APO/FPO/DPO Shipping:

All APO, FPO and DPO addresses must be shipped via United States Postal Service. Packages cannot be tracked and the Leinie Lodge cannot guarantee delivery of package. The Leinie Lodge is not responsible for an order that is lost or stolen. Please call the 1-888-534-6437 for a shipping quote. Shipping cost is subject to weight and number of packages.