RETURNS INFORMATION

Returns Policy:

We hope you are completely satisfied with your purchase from the Leinie Lodge, but we understand that on occasion the item you get may not be the correct size, color or what you expect. We're happy to accept return or exchange of any merchandise that doesn't meet your satisfaction. Use this 4-step method to return merchandise.

1:

Contact us via email at leinielodge@leinenkugels.com or call 1-888-534-6437

2:

Based on the return situation we will email you a return label to print and ship via UPS to:
Leinie Lodge Returns
124 E Elm Street
Chippewa Falls, WI 54729

3:

Damaged or missing items must be reported with 48 hours of receiving the delivery. Returns/exchanges must be received within 30 days of invoice. The Leinie Lodge does not assume responsibility of shipping cost unless due to our error.

Quality customer service is important to us. If you have any comments or suggestions please email us at leinielodge@leinenkugels.com.