Step 1: Please fill out the following information on the return form which was enclosed with your order.  (If you did not receive a form, please give us a call at 1-888-LEINIES (1-888-534-6437). Be sure to fill in the number corresponding to the reason for the return and tell us how you would like your return processed.

If the item needs to be exchanged, state the replacement item(s).

If you desire a credit, the amount of your original order will be credited to your credit card account.

Step 2: Complete the "Customer Info" so we can send the item or credit to the correct address.

Step 3: Enclose the Merchandise Return Form along with the item(s) in a securely wrapped package. Address the package with the correct Return Address:

          Attn:  Package Return
          Leinie Lodge
          124 E. Elm Street
          Chippewa Falls, WI 54729

Step 4: Return through any UPS Shipper or insured mail.

Special Note: Damaged or missing items must be reported within 48 hours of receiving. All returns/exchanges must be received within 30 days of invoice, except November and December returns which must be received by January 31. The Leinie Lodge does not assume responsibility of shipping cost unless due to our error.